DMCA Policy

Copyright & DMCA Policy

Pet Planet Trowbridge respects the intellectual property rights of others and expects all users of our website to do the same. In line with applicable copyright laws, including the Digital Millennium Copyright Act (DMCA) where relevant, we follow the policy set out below regarding claims of copyright infringement.

We reserve the right to:

· Remove or disable access to material that we believe, in good faith, infringes someone's copyright
· End or restrict access for repeat infringers

Use of our website and services remains subject to our Terms of Service.

Reporting Copyright Infringement

If you believe that any content on our website infringes a copyright you own, or a copyright belonging to someone you are authorised to represent, please send us a written notice containing the following details:

· A physical or electronic signature of the copyright owner or a person authorised to act on their behalf
· Identification of the copyrighted work you claim has been infringed
· Identification of the material that is allegedly infringing, with enough detail to allow us to find it on the site
· A statement that you have a good faith belief that the use of the material is not permitted by the copyright owner, their agent, or the law
· Your contact information, including your full name, address, telephone number, and email address
· A statement that the information you have provided is accurate and that you are authorised to act on behalf of the copyright owner

Notices should be sent to:

Email: contact@petplanettrowbridge.co.uk

Counter‑Notice Procedure

If you think that material you posted was removed or disabled because of a mistake or misidentification, you may send us a counter‑notice including:

· Your physical or electronic signature
· Identification of the material that was removed and where it appeared before removal
· A statement under penalty of perjury that you believe the material was removed due to mistake or misidentification
· Your name, address, telephone number, and email address
· A statement that you consent to the jurisdiction of the courts of England and Wales

After we receive a valid counter‑notice, we may reinstate the removed material within 10 to 14 business days unless the person who filed the original complaint starts legal action.

Repeat Infringers

We reserve the right to close accounts or restrict access for users who repeatedly violate intellectual property rights.

Contact Information

Pet Planet Trowbridge
9 Castle St
Trowbridge BA14 8AS
United Kingdom

Phone: +44 12 2577 5766
Email: contact@petplanettrowbridge.co.uk